CreaSnap - Privacy Policy

1. Our Commitment to Privacy

At CreaSnap, a part of CreaBlocks LLC, we are committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, and handle your personal information when you use our services. We strive to be transparent about our data practices and give you control over your information.

2. Information We Collect

We collect information in the following ways:

2.1 Information you provide directly:

• Account information: Your name, email address, and password when you create an account
• Profile information: Any additional information you choose to add to your profile
• Content: Any images, text, or other content you upload or create using our services
• Communications: Information you provide when contacting our support team
• Payment information: If you make a purchase, we collect payment details (processed securely by our payment providers)

2.2 Information collected automatically:

• Device information: Type of device, operating system, unique device identifiers
• Log data: IP address, browser type, pages visited, time and date of visits
• Usage data: How you interact with our services, features you use, content you view
• Location data: General location inferred from IP address
• Cookies and similar technologies: We use these to enhance your experience and collect usage data

2.3 Information from third parties:

• Social media: If you connect your social media accounts to CreaSnap
• Partners: Information from our business partners or service providers
• Public sources: Publicly available information

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Develop new features and functionality
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience on our services
• Comply with legal obligations and enforce our terms of service

4. Information Sharing

We may share your information:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations or respond to legal requests
• In connection with a merger, sale, or acquisition of all or a portion of our company
• In an aggregated or anonymized form that cannot reasonably be used to identify you
• With our affiliates or subsidiaries, if applicable
• To protect the rights, property, or safety of CreaSnap, our users, or others

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Restriction: Request that we restrict the processing of your information
• Portability: Request a copy of your information in a structured, machine-readable format
• Objection: Object to our processing of your information
• Withdraw consent: Where processing is based on consent, you can withdraw it at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by the European Commission or other suitable safeguards to protect your personal data.

8. Retention of Personal Information

We retain your personal information for as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need personal information, we securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: admin@creasnap.com.